Technical Support

  • If you need assistance during the closure, please email abdtechhelp@apsva.us.
  • Device Repair: Unfortunately, during this very difficult time, APS is currently unable to repair or replace any student device that is damaged, lost, or stolen.
  • How to Clean Your APS iPad

⚠️ Having access problems with your student’s APS-issued iPad? Try these steps:

  1. Use the WiFi & Global Protect at Home Steps – English/Spanish.
  2. Follow the directions on our iPad Setup at Home page.
  3. If these options do not solve the problem, please follow these troubleshooting steps instead.